English Business with Mrs. Rita

A. Match the question (6-10) to the replies (a-e).

1. A : Right let get’s started,, shall we ?

B : d) Hold on a moment , Paul’s note here yet

2. A : Thank you for listening to my presentation. Does anyone have any question ?

B : c) Could you say something about the overall performance ?

3. A : Bill smith speaking. How can I help you ?

B : e) Could you put me through to Jenna Hall, please ?

4. A : What do you think about my idea ?

B : b) I quite agree- It’s the best thing to do

5. A : Sharon, can I introduce you to my colleague Simon ?

B : a) Hello, pleased to meet you

B. Put the sentence below in the logical order to make a conversation. The first one has been done for you.

c. hello Mike, it’s Sharon here. I’m calling out the training course on Friday.

e. Oh, hello Sharon. What the matter ?

f. I’m afraid we’re going to have to make some changes.

a. Ok. Hang on. Let me get a pen. Right, go ahead.

b. We’re moving the venue to Novotel Hotel as it’s bigger.

d. Ok. Anything else ?

h. Martin Beal isn’t able to run the afternoon session to the Brian Small is going to do it instead. That’s all I think.

i. OK. I’ll let everyone know. Thanks for calling. Bye.

g. Bye

VOCABULARY

A. Match the word (a-k) to their definition (19-27). The first one has been done for you. A person/ company that pays people for them.

1. a person / company that produce goods - d. manufacturer

2. a person who you work with - i. colleague

3. a person who buys a product / service - b. customer

4. The highest ranking person in accompany - c. CEO

5. a person who is paid to work with someone else - h. employee

6. a person who gives advice - f. consultant

7. a person who learns skill for someone else - j. trainee

8. a person who supervises you - k. line manager

9. a person who teaches others skill - a. trainer

Complete these sentences with the correct form of the word given in brackets.

1. I work for large organizer that has office all aver the world.

2. What is product their best selling ?

3. We need to discuss our prices at the meeting next week.

4. All new employees must complete a one-month training course.

5. The call center takes phone calls from over 2.000 customer a day.

READING

A Match the headings (33-37) to one of the newspaper articles (a-e)

1. Congratulations to local company (b)

2. Creativity comes at a price (d)

3. New branches opening soon (c)

4. What a waste of time (e)

5. Growth in IT (a)

B. Now decide if the statements are true or false

1. True

2. False

3. True

4. True

5. False

LANGUAGE

A. choose the correct form of the verb in brackets to complete this e-mail.

To:

Jake Williams

Subject :

Estonia

HI Jake, Sorry for not replying to the e-mail you have sent last week. I have been on business to Estonia for a week and only returned yesterday.

The visit didn’t start well though! unfortunately my bus to the airport late and I almost missed the planed. Anyway, I had a good time and I am already planning another trip!

Best wishes

Carina

B. Complete the sentence using the correct form of the brackets.

1. The company never spending more than $1.4 M on marketing.

2. My colleague travelling to Germany on business next week.

3. At the moment we developing a new logo.

4. The 14.13 train to Milton Keynes usually leaves London Euston From platform 5

C. complete the sentences using the correct alternative

1. Write down your contact there and I will send you a brochure.

2. I have worked here since 1995.

3. We nearly had gone bankrupt in the summer.

4. I’ve decide what to spend my redundancy money on. I am going to start my own business.

WRITING

To: Mrs. Djohan

Dear Mrs. Djohan,

I’m really sorry not replied your e-mail yesterday. I’m really sorry too because I can not attending the meeting on February, 3^th 2011 because I already have family gathering at Chinese New Year. If you don’t mind, I would rescheduling our meeting on February, 7^th 2011. Are you agree??

I hope you understand the situation and I really sorry Mrs. Djohan.

Thank you very much.

God Bless You.

Regards,

Samuel David Lee